Owner quick reference
More detail for entering shows and managing your dogs.
Getting started
- Register for an account using your email address.
- Go to the Owner dashboard and add your dogs — you'll need each dog's KC or ATC number, breed, and date of birth.
- Once your dogs are added, you're ready to enter shows.
Entering a show
- From the Owner dashboard, browse the Available shows list.
- Click Enter show on the one you'd like to attend.
- Select a dog and a class, then add your music title and artist name.
- Optionally upload your music file at the same time (or add it later).
- Click Save entry to draft, then choose Add another entry for each additional dog or class.
- Review and edit all entries in the draft before submitting them together.
Booking flow
- Draft — your entries are saved but not yet submitted.
- Submit — review all draft entries, answer the help question, accept the declaration once, and submit them together.
- Pay — you'll be taken to Stripe to pay securely.
- Confirmed — once payment is received, your entries are confirmed.
Managing entries
- Click Review on any booking to see its details.
- You can change the dog, class, music details, or music file, or you can remove an entry, but only whilst the booking is still a draft.
- Once submitted, a booking and its entries are final and cannot be changed or refunded.
- If entries are still open, you can add another entry later; it will start a new draft booking to submit separately.
Music files
- For shows that accept music files, each entry may have an audio (music) file attached to it.
- Accepted formats: MP3, WAV, AAC, FLAC, OGG, M4A.
- Maximum file size: 50 MB.
- You can upload when creating the entry or add/replace it later from the booking page.
Account settings
- Update your profile name and email from the Account page.
- Change your password at any time.
- Enable multi-factor authentication (MFA) for extra security.
- View and manage active sessions.